Your Happiness is Guaranteed
These formulas are a lot like clothing.
Some things will work great for you, some won’t.
Your body is unique. We want to make sure you get a good fit!
It can be tough to tell until you actually try them out — which is why we take away all the risk. Feel free to try things out and experiment. We’ve got you covered.
Here’s the dual returns & exchange policy that makes this happen:
First, you have 30 days to send anything back for regular returns. You can get something else, or get your money back, if you want. Just arrange the return via our chat or contact us button on the lower right hand corner of the site.
This is the same as most online stores you are familiar with, such as Amazon or your favorite in-person store. This is the "Plain Jane" return policy that most credit card processors require, but we go one step further..
Please arrange returns in the chat box.
Second, you have an exceptional 120 days (4 whole months) for exchange — this is the special part
This gives you the time to really try the formulas out in different scenarios. See how they work for you.
If they don’t, you can try something else. We’ll issue you a coupon for the entire amount of the product you didn’t like, which you can apply it to anything else.
For the exchange only policy, you don’t even have to send the item back. As long as you don’t abuse the policy, we just trust you.
Just hit the chat or contact us button on the lower right hand corner of the site, and we’ll get you something new that will hopefully work better for you. (and if it doesn’t, you can even exchange again!)
If let us know what happened or didn’t happen, we’d love to know, though, so we can work on making products better. We also offer free consultations to help find what works best for you.
Lastly, if you go over the 120 days a little bit... don't sweat it. We're not going to make a big issue over something so small. We're easy to work with and legitimately make sure you're happy with what you get from us.